Telcoin Services and Support

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Telcoin Services and Support

Account Registration

  • What network does Telcoin use?
  • How to download the Telcoin mobile app?
  • Navigating Your Telcoin App
  • Telcoin Wallet Verification Guide
  • What documents do I need to open an account?
  • How long does it take to open an account?
  • If You're Not Receiving an SMS Code:

Account Management

  • Can I access my account from my laptop?
  • Changing Your Phone Number:
  • Resetting Your Security Code:
  • What happens if I lose my Phone?
  • Where can I find my Seed Phrase?
  • What happens if I receive digital assets that are not listed and are sent to my wallet?

Product Support

  • Trading Digital Assets on the Telcoin Mobile Application
  • Troubleshooting Trading Issues

Transactions

  • Debit Card Deposit Guide
  • Debit Card Withdrawal Guide
  • Digital Asset Deposits on the Telcoin Application
  • Digital Asset Withdrawal on the Telcoin App
  • Troubleshooting Issues with Deposits
  • Remittances on the Telcoin Application

Complaints

  • What is a Complaint?
  • How to make a Complaint?

Remittances on the Telcoin Application

At Telcoin, we've established partnerships with telecom and mobile money providers around the world, creating direct connections to well-established platforms trusted by millions. The Telcoin App has expanded its services, allowing you to effortlessly send fiat remittances from both Canada and the United States to 16 countries, with more corridors on the horizon.

Sending Money with Telcoin:

Sending money with Telcoin is quick and hassle-free, making it easier for you to connect with your loved ones or make essential payments. Here's a step-by-step guide to how it works:

Log in and Verify Your Identity:

Start by logging into the Telcoin App. As part of our security measures, we'll need to verify your identity using a government-issued photo ID. For more details about Telcoin KYC, please refer to this link.

Navigate to the Home Screen:

Once you're logged in, tap the "+" button on the home screen, where you'll find the option to send money.

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Enter Beneficiary's Information:

Provide the necessary information about the recipient. This is essential to ensure the transfer reaches the right person.

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Specify Amount and Additional Details:

Enter the amount you wish to send in the local currency of the recipient's country. Then, fill in any required additional details for the transaction and tap "Next."

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Review Transfer Details:

Take a moment to review the transfer details before the sixty-second exchange rate quote expires. This step ensures you have the correct information. To finalize the transaction, enter your Telcoin App pin for added security, and then tap "Confirm". This step ensures that your transaction is authorized.

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Beneficiary Acceptance:

The beneficiary will receive a notification in their Telcoin Application. They'll need to log in, accept the incoming transaction, and specify where they would like to receive the funds.

 

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Current Supported Corridors:

  • You can see the current supported countries and mobile money platforms here: https://www.telco.in/remittances

 

 

 

More articles in this section

Debit Card Deposit Guide

Debit Card Withdrawal Guide

Digital Asset Deposits on the Telcoin Application

Digital Asset Withdrawal on the Telcoin App

Troubleshooting Issues with Deposits