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Telcoin Services and Support

Support Center

Telcoin Services and Support

Account Registration

  • What network does Telcoin use?
  • How to download the Telcoin mobile app?
  • Navigating Your Telcoin App
  • Telcoin Wallet Verification Guide
  • What documents do I need to open an account?
  • How long does it take to open an account?
  • If You're Not Receiving an SMS Code:

Account Management

  • Can I access my account from my laptop?
  • Changing Your Phone Number:
  • Resetting Your Security Code:
  • What happens if I lose my Phone?
  • Where can I find my Seed Phrase?
  • What happens if I receive digital assets that are not listed and are sent to my wallet?

Product Support

  • Trading Digital Assets on the Telcoin Mobile Application
  • Troubleshooting Trading Issues

Transactions

  • Debit Card Deposit Guide
  • Debit Card Withdrawal Guide
  • Digital Asset Deposits on the Telcoin Application
  • Digital Asset Withdrawal on the Telcoin App
  • Troubleshooting Issues with Deposits
  • Remittances on the Telcoin Application

Complaints

  • What is a Complaint?
  • How to make a Complaint?

What network does Telcoin use?

 

Telcoin uses the Polygon Network. 

The Polygon network allows for increased speed, transparency, and lower costs than the Ethereum blockchain. Telcoin can therefore pass these savings on to its customers, this means that we are able to offer competitive pricing on all services.

Important: If you deposit funds from an Ethereum wallet you may lose your funds permanently. If you have made this error, please see our support article here for further assistance

 

More articles in this section

How to download the Telcoin mobile app?

Navigating Your Telcoin App

Telcoin Wallet Verification Guide

What documents do I need to open an account?

How long does it take to open an account?

If You're Not Receiving an SMS Code: